LB, Noted and I was fully aware of that, but as with the other venues that he has audited, for the want of a better word, it is clear that he did at least take the time to introduced himself and let the hosts know who he was, and this is the very point that I make, as Cary did not have this luxury. I have no problems with constructive advice, and as explained before, I’ve been around for a long time in the personnel management HR world as well as the hospitality industry itself in one form or the other and therefore awards me the experience to respond in the way that I have. The manner in which David has acted this particular review was wrong, no consistent measurements or criteria in place, an attack and as a result I have lost the respect and belief that he had gained from me. One thing I do know and rely on strongly is that "The customer is always right" so I think I will place more faith in their feedback and head what they say.................but thanks, and please you have a nice day..........:)

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