| From the Where2sing.com forum: All this talk about listening to the customers, made me think back to when I did a survey years ago (through a questionnaire) of singers at my Karaoke Show.
Most Hosts wouldn’t be bothered, but I wanted to find out if the Karaoke Show I produced was ok or if I could improve on it and how I could attract more customers every week.
The best way was not to ask people directly because generally you ask them in a way in which you want them to answer, like “do you like my show” “are you having fun”.
The only way was to have a survey.
Now before people start saying “a survey can be written in such a way as to pre determine a response” well mine wasn’t and I didn’t want that type of survey anyway because it would have been a total waste of time.
My questionnaire had eleven questions with multi responses like ......
Is the Music..A too loud
B too soft or
C Ok...
There was also room at the end of each question for people to write additional responses.
At the end of the questionnaire there was a bigger box for “General Comments To Improve Karaoke”
I had just under 30 responses and it was very helpful.
The questionnaires were completely anonymous but some people actually put their name to them.
This was never meant to be a stunt, it was to try and find out how I could improve the Show and get more people to attend.
I believe it drew myself closer to the singers because they saw it as “Kev Cares”
A survey wouldn’t be any good at a Venue that had passing trade or backpackers Like Bondi, Rovics gig or The Shark Hotel, but I can totally recommend a survey for any other Venue.
Yes I also know that some Hosts will be thinking “why, I have heaps of people turning up every week so I must be doing a great job”....but hey, it’s all about knowing your strengths and weaknesses and building on your strengths and your relationships with your customers.
Submitted by Kev From Kev's Karaoke on 22-05-2011 Meet karaoke hosts and singers in the Where2sing.com forums . . . | KARAOKE in AustraliaYou've found the #1 website with the original and biggest karaoke gig listings database listing nearly 1,000 gigs across all states of Australia - each listing with full venue name, address, phone number plus extensive information about the gig itself. Read feedback from singers who have already visited the venue, and see information such as songlist size, crowd size, type of singer and even how much applause you can expect when you visit each gig.Or visit the forums where both singers and hosts meet and chat - including State-chat forums where you can make friends whom you'll meet up with at a venue near you. And there are the Gig Reviews, the constantly updated 'National Top 10 Karaoke Venues' chart, specialised lists of venues for Under 18s and currently running Competitions, lists for karaoke rooms, restaurants, karaoke hosts and supplliers, and karaoke news from all around the world. Of course, the best way to keep up to date is by opting in for the FREE weekly Karaoke News Email. Where2sing.com | |
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