| From the Where2sing.com forum: I'm not sure that customers (singers) of karaoke are unusually high maintenance. It has seemed to me that any business at odds with its customers, or to put it another way, customers at odds with a business, are 'high maintenance'. Is the regular singer any more a problem to the host than he is, but also being a regular drinker, a problem to the venue?
I think yes.
And that's interesting. Is it that because the business of the venue, as in receiving a request for a standard item, a drink, and then dispensing that item, is engaging in a far more standard transaction within a far more standard relationship than that which a singer has with a host?
In Australia, where standard ('chemical', mass produced) beer is the norm, I see a minimum of interaction between drinkers and bar staff - the complaints being limited to speed of service, temperature of drink and price. In England where all kinds of 'real ale' (read: warm beer), which is a more difficult item for which to control the quality, is generally supplied, there seems to be a much deeper relationship between drinker and barstaff to the point where the barstaff is required to have indepth product knowledge and perhaps even qualifications, and thus the English drinker is more regularly engaged in all manner of disputes and discussions over where to drink, what to drink, and what the hostelry and its staff knows about drinks. Go the other way, to Asia where the barstaff quality is so questionable that almost all beer is served from bottles, the only subject seems to be the price, apart from expats who manage to add a second, temperature, the the duet of complaints.
I'm a great believer in pre-empting customer unhappiness by getting in the first hit - in other words, right up front telling how it is, and how it works. How many shops do you see with a 'Closed' sign yet no display of opening times. When I print a phone number that's not answered 24/7, I add the times answering is available, and an alternative for messages. My emails often include an indication of when the person can receive a reply. In karaoke, it's rare, having put in a request, that I have any indication on when I might sing - isn't that rather strange for a host seeking a happy singer?
So is it up to the host or the singer to adjust?
Submitted by David on 26-09-2012 Meet karaoke hosts and singers in the Where2sing.com forums . . . | KARAOKE in AustraliaYou've found the #1 website with the original and biggest karaoke gig listings database listing nearly 1,000 gigs across all states of Australia - each listing with full venue name, address, phone number plus extensive information about the gig itself. Read feedback from singers who have already visited the venue, and see information such as songlist size, crowd size, type of singer and even how much applause you can expect when you visit each gig.Or visit the forums where both singers and hosts meet and chat - including State-chat forums where you can make friends whom you'll meet up with at a venue near you. And there are the Gig Reviews, the constantly updated 'National Top 10 Karaoke Venues' chart, specialised lists of venues for Under 18s and currently running Competitions, lists for karaoke rooms, restaurants, karaoke hosts and supplliers, and karaoke news from all around the world. Of course, the best way to keep up to date is by opting in for the FREE weekly Karaoke News Email. Where2sing.com | |
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